1. Introduction
Welcome to Salelog. We respect your privacy and are committed to protecting your personal data. This policy explains how we handle your personal data when you visit our website or use our application, your privacy rights, and how the law protects you.
2. Data we collect
We may collect, use, store and transfer the following categories of personal data:
- Identity data: first name, last name, username or a similar identifier.
- Contact data: email address and telephone number.
- Transaction data: details about payments to and from you and products or services you purchase.
- Subscription data: subscription status, purchase history and payment information processed through the applicable app store and RevenueCat.
- Usage data: information about how you use the app and its features.
- AI assistant data: messages you submit, relevant conversation history including previous replies, and any personal or business information you include in those messages. We also process account and organization identifiers, request diagnostics and daily usage counts to provide and protect the assistant.
- Website analytics data: pages viewed, approximate region, device and browser category, referral or campaign information, and interactions with download, web-app and support links.
3. How we use your data
We use personal data where it is necessary to perform a contract with you, pursue our legitimate interests without overriding your rights, or comply with a legal or regulatory obligation.
3.1 Third-party services
We use RevenueCat to manage subscriptions. RevenueCat may process subscription data such as purchase receipts, subscription status and device identifiers. See RevenueCat’s Privacy Policy.
With your permission, we use Google Analytics to understand website traffic and whether visitors use our App Store, Google Play, web-app or support links. Marketing-site analytics do not include your business records, form content, customer data, product data or document identifiers. You can allow, decline or later change analytics collection through the analytics preferences control in the website footer. See Google’s Privacy Policy.
3.2 AI assistant processing
When you send an assistant message, Cloudflare processes the request and searches our reviewed help material using your question and relevant recent questions. OpenAI generates the answer through Cloudflare. Messages and relevant conversation history are sent to these providers to deliver the requested help.
The answer request also includes reviewed Salelog guidance and the screen links available for your access permissions. These links can contain your organization identifier. The assistant does not automatically read or attach your live business records, such as customer lists, stock balances or sales documents. However, information you type or paste into chat is part of the message sent for processing.
We use account and organization information to check access, and request metadata and usage counts to prevent abuse, enforce daily limits and diagnose failures. These service controls are separate from optional marketing-site analytics.
Using the assistant is optional; you can use other Salelog features without sending assistant messages. Avoid including passwords, payment-card details, sensitive personal information or unnecessary information about customers, employees or other people. Only submit information you are entitled to share.
Starting a new conversation is not a request to erase data processed by our service providers. For questions about assistant data or to exercise your privacy rights, contact support@salelog.app. See also the AI assistant terms.
4. Data security
We use appropriate security measures designed to prevent personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.
5. Your rights
Depending on where you live, you may have rights to access, correct, erase, object to processing of, or request portability of your personal data. To exercise a right, contact support@salelog.app.
To request deletion of your Salelog account and associated personal data, follow the steps on our account deletion page.
6. Contact us
For questions about this policy or our privacy practices, email support@salelog.app.