Sales, receipts and open balances

Track What the Customer Bought Separately from What They Paid

A customer tab is easier to trust when the original sale and every later payment remain in order. Salelog keeps those events separate and calculates the remaining balance.

The app records your operational ledger; it does not extend credit, charge a card, collect a debt or connect to a bank account.

Open web app

Create a credit sale and two partial payments, then verify the customer history.

Preserve the sale amount instead of overwriting a balance.
Record each partial payment with its own date and amount.
Review customer history before discussing an open balance.

Why editing the balance loses information

If a customer owes $300 and pays $100, changing the balance cell to $200 gives the current answer but erases the payment event. Later, neither side can see when the money was received or which sale created the amount.

An event-based record keeps the $300 sale and adds a $100 receipt. The $200 balance is calculated from both, so the total and its explanation remain available.

A simple partial-payment example

Suppose a customer buys $450 of merchandise, pays $150 today and $100 next week:

the sale records the products and $450 value;
the first receipt reduces the open amount to $300;
the second receipt reduces it to $200;
inventory changed with the sale, not with either receipt.

That last distinction matters. Money arriving later should not reduce the merchandise a second time.

What to check before discussing a balance

Review completed and cancelled sales, all receipts, dates and the customer attached to each record. If two people share a similar name, use stable contact details to avoid posting a payment to the wrong account. Correct an incorrect event rather than forcing the total to a desired number.

Keep credit policy outside the software claim

The app can show an operational balance, but it cannot determine who should receive credit, set a legally appropriate agreement or guarantee collection. Establish limits, due dates and communication rules for your business, and reconcile important balances with your formal accounting process.

Salelog

Customer balance questions

Can I record a sale that is paid later?

Yes. Relate the sale to a customer and keep the unpaid amount open. Record each receipt separately when payment occurs.

What happens with a partial payment?

The receipt reduces the open balance by the amount entered while preserving the original sale and earlier payments in history.

Does Salelog send automatic collection messages?

No automatic debt-collection or messaging workflow is promised. Use the customer history to communicate through the channel and policy you choose.

Make every balance explainable

Keep sales and receipts as dated events so the remaining amount can be reconstructed without guesswork.